Business

The business side of Art of the Firebird

My busi­ness part­ner Andrea com­mented on Twit­ter this week that

I totally fail at brand­ing. I tweet about res­cue dogs, acad­e­mia, early music, lam­p­work and jew­elry, words, health care, and politics.

She’s not alone — I could almost have writ­ten that tweet, though mine would have said “I tweet about res­cue cats, com­put­ing, lam­p­work and jew­elry, bel­ly­danc­ing, chain­maille, and teach­ing.” The same thing is true of my blog­ging, as you know if you read Art of the Fire­bird reg­u­larly. I blog and Tweet and post about what­ever I damn well please, which means I may focus on beads one day, cats the next, and my sore abs the third.

Of course, this goes against every­thing you see from the self-proclaimed “social media experts” who state that your Brand must be tightly focused and con­tain noth­ing extra­ne­ous or unre­lated to your major prod­uct. By this the­ory, my blog/website/Twitter/Facebook should be focused only on my lampworking/jewelry busi­ness because every­thing else con­fuses my brand­ing. I should have another set of accounts for ani­mal res­cue, and yet another for teach­ing mat­ters (okay, I DO have a sep­a­rate web site for the teach­ing, but still…).

I sus­pect that the peo­ple who say this either a) don’t have a real life into which they fit social media and mar­ket­ing, or b) have no clue about being a Poly­math (or, as Bar­bara Sher terms them, a Scan­ner). It’s just not real­is­tic to man­age mul­ti­ple blogs or social media accounts for dif­fer­ent things. There’s the time fac­tor, of course, but there’s also the “keep­ing things straight” fac­tor. Sure as any­thing I’d mis-post half of what I write to the wrong place.

I’m NOT only a lam­p­work glass artist, or a chain­mailler, or an ani­mal res­cue activist, or a com­puter sci­en­tist, or a pro­fes­sor, or any­thing else. I’m all of these, and more. If I limit my post­ings to only one aspect, that isn’t the true me. Any poly­math will tell you that we can’t be lim­ited to one thing — even my brother the social media maven doesn’t man­age to limit his Twit­ter and Face­book to one focus!

In truth my “Brand” is ME, ALL of me, and that’s what my blog, and my Twit­ter account, and my Face­book account, reflect. So SEO/marketing/branding rules be damned, I’m brand­ing the Poly­mathic Me, all of her, because that’s what makes me unique!

Besides Gary, there’s one other crit­i­cal per­son asso­ci­ated with my busi­ness — my occa­sional busi­ness part­ner Andrea, of Four Tails Lam­p­work. Although we have sep­a­rate online busi­nesses, we team up to do shows, and that works out VERY well for us.

One rea­son is that our styles of work are com­pli­men­tary but not copy-cat; she works mostly in soft glass and I work mostly in boro, and we both exploit the char­ac­ter­is­tics of our cho­sen glass as much as possible.

Hav­ing a sec­ond per­son there to “share the load,” so to speak, makes doing shows when both of you have a full-time Sort-of-Day Job pos­si­ble. At our last show, Andrea’s job actu­ally got seri­ously in the way to the point that on both Fri­day and Sat­ur­day she couldn’t get to the show until mid-afternoon. With­out the part­ner­ship she would have had to can­cel, but with two of us I could han­dle things (with help, of course, from Gary) until she got there. In return, I got to sleep in a bit on Sun­day, which I muchly needed! It also makes it pos­si­ble to make a bath­room run with­out wor­ry­ing, or to take a walk around to peruse and schmooze the other vendors.

We also have com­pli­men­tary strengths and weak­nesses. She’s bet­ter than I am at the schmooz­ing; I’m bet­ter with the num­bers. So Andrea does the bulk of the meet-and-greet and I han­dle the account­ing, and we’re both happy.

Of course, we get along very well! If we didn’t, none of the above would mat­ter at all because we wouldn’t be able to work together!

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Friday’s post might have sounded like I try to do every­thing with Art of the Fire­bird all by myself. Well, I don’t — there are two peo­ple on whom I rely!

My hus­band, Gary, tends to stay behind the scenes most of the time, but he’s vital to my suc­cess. Any time there’s a prob­lem that needs solv­ing, he either comes up with the best solu­tion him­self or helps me eval­u­ate pos­si­ble solu­tions. He’s my chief engi­neer and fab­ri­ca­tor — if I need some­thing built, whether it be stu­dio fur­nish­ings or dis­play items, he’s design­ing and con­struct­ing it. He’s also our “roadie,” if you will, for shows, mak­ing our setup and take­down run smoothly and quickly, as well as run­ning errands and usu­ally bring­ing us lunch dur­ing the show (can’t have us sell­ing on empty stom­achs, after all). He will even get behind the table and schmooze with cus­tomers if nec­es­sary, though it’s not his favorite thing to do, and he’s ALWAYS urg­ing me to hand out busi­ness cards every­where we go.

Could I do it with­out him? I don’t want to ever have to find out! Gary is my biggest fan and sup­porter and yep, we’ve still got it :-) !

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One thing I keep research­ing is man­ag­ing a really, really small busi­ness like Art of the Fire­bird. Heaven knows there’s a lot of infor­ma­tion out there about small busi­nesses, but so much of it is geared toward either peo­ple who want to be con­sul­tants of some sort, toward peo­ple who are open­ing brick-and-mortar retail, or toward peo­ple who are eBay-ing. Even the infor­ma­tion for artists is mostly geared for peo­ple either doing the “show cir­cuit” or try­ing to get into galleries.

What does Art of the Fire­bird require?

  1. Prod­uct. I think I’ve got mak­ing prod­uct down, more or less. I get my torch time in, and make jew­elry in the odd min­utes here and there. That’s the fun part, after all!
  2. Inven­tory man­age­ment. I’m get­ting there. I’ve got the tool I need set up for fin­ished prod­uct, but I really need to do a bet­ter job of track­ing the glass, at least, so I don’t over­buy some col­ors & find myself with­out others.
  3. Local shows. Down the Street Bead Shows are doing well enough for us for the beads & such, but it would be nice to find a cou­ple of “fin­ished prod­uct” shows that would be a good fit for Andrea and me. I don’t just want to blindly apply to some, though, which means research, which means time!
  4. Pho­tograph­ing prod­uct. Pain in the ass task! Even though I have the pho­tog­ra­phy cor­ner set up more or less per­ma­nently, the setup needs tweak­ing (light­ing is not what it should be). I’d also far rather melt glass than shoot pho­tos! If I’m going to sell online, though, it’s critical.
  5. Stock­ing” the online stores. Well, that depends on get­ting the pho­tog­ra­phy done and prod­ucts inven­to­ried. Once those get done, adding items to Art­Fire and 1000 Mar­kets is pretty easy. I keep won­der­ing if there is any point in try­ing to have a pres­ence on any other online venues…and if it’s worth the time.
  6. Mar­ket­ing. EWWW!!! HELP!!!! THIS is where I need a guide­book for my type of busi­ness. Hon­estly, I just don’t know what the hell to do here!
  7. Account­ing. What I know about account­ing is this: money comes in, pauses briefly, and goes back
    out. I tried Quick­Books and it’s big-time overkill for me. Isn’t there a sim­ple, easy-to-understand account­ing setup or tool out there somewhere?
  8. Generic other stuff. You know, pack­ing and ship­ping online sales, restock­ing sup­plies, mak­ing sure all the var­i­ous forms get filled out & sub­mit­ted in a timely man­ner every year, redo­ing our show dis­play every time we do a show (it seems), and a zil­lion other things that aren’t com­ing to mind right now.

At least I don’t have to deal with stuff like, say, pay­roll! Sarah, Dono­van, and Mr. Boots work for Gree­nies, after all.

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Here you go, the best of the lam­p­work­ing blo­gos­phere this week:

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